Privacy and data protection

Privacy and data protection

We will use the personal information you provide to us (and, where you have completed a questionnaire, the information you have provided in the questionnaire relating to your pet’s observed behaviour) to enter onto a filing system which will only be accessed by authorised persons of NewMetrica; its software developers and other authorised third parties.

The information will be used to administer our relationship with you and deliver any other services you have told us you wish to use or to send you information you have requested. Any personal information supplied shall be held for as long as is required to meet the purposes set out here and we shall ensure that all personal information supplied is held securely and is processed in accordance with the Data Protection Act 1998. By supplying such information you hereby consent to NewMetrica storing, using and processing the information for purposes set out above.

Where we transfer your information to another country, we will make sure that it is given the same levels of protection as needed under the UK Data Protection Act.